We respect your privacy
This Privacy Policy outlines how we treat your personal information.
Any personal information you provide to us including and similar to your name, address, telephone number and e-mail address will not be released, sold, or rented to any entities or individuals outside of our organization except as noted below.
With Whom Do We Share the Personal Information
Our Service Providers, Business Partners and Others
We may share your personal information with companies that perform services on our behalf. Our service providers are required by contract to protect the confidentiality of the personal information we share with them and to use it only to provide specific services on our behalf.
Government and Legal Disclosures
We may disclose the personal information we collect through this Site, when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce our Terms and Conditions or other agreements that govern your use of this Site; or to protect the rights, property or safety of our company, our users, or others.
Business Transfers
Your personal information may be transferred to another entity (either an affiliated entity or an unrelated third party) in connection with a merger, reorganization, dissolution or similar corporate event. If such a transfer were ever to occur, the acquiring entity’s use of your personal information will still be subject to this Privacy Policy.
What information do we collect
Information relating to your access to our websites such as date and time of your visit, the originating IP address, browser type, referral source, length of visit and pages and images requested.
How do we use your information
We use your information for the following cases:
- Provide, operate, maintain, improve and promote our services
- Monitor and analyze trends, usage and activities for marketing or product development purposes
- Track and manage your requests/feedback
- Improve the product based in feedback provided
- Communication with you
We are using Atlassian’s Jira to track your support tickets, feedback and feature requests. You can refer to Atlassian’s Privacy Policy.
Security
We take every precaution to protect your personal information. We store all of the data you provide within the Atlassian product instance. Therefore, no personal information is ever stored or accessed outside of the Atlassian app.
Cookies
A “cookie” is a small data text file that is placed in your browser and allows us to recognize you each time you visit this site (personalization, etc). Cookies themselves do not contain any personal information, and we do not use cookies to collect personal information. Cookies may also be used by 3rd party content providers.
Policy Amendments
We may update this privacy policy from time to time by posting a new version on this web site. Users can request to be notified on an update by sending the request to support@moonlabs.app. Policy was last updated on 10 Nov 2025.
Contact Information
For any other information or comments, please contact us at support@moonlabs.app